What Salu is all about
Salu focuses on offering a fast & affordable alternative to existing primary healthcare solutions, such as a local health station.
When should you turn to Salu doctors?
You can contact the Salu medical team 7 days a week (including weekends) for any health concerns. On average, online consultation with a medical professional will take place within 30 minutes from the moment you describe your problem.
We can help you or your underage children if the concern is cold illnesses (runny nose, cough, fever, flu symptoms), child sickness (feeling unwell, vomiting, fever), abdominal or digestive problems (pain in the abdomen, diarrhea, vomiting), allergy symptoms (itching, runny nose, sneezing, red eyes), skin problems (rash, acne, other skin irritations), insect bites (such as tick bites), problems with vision or hearing (conjunctivitis, ear pain, decreased hearing) if you need an initial assessment of mental health (initial advice) or other signs of illness.
Everything starts online
Every time you have a health problem or question, the journey starts with an online medical consultation with our medical professional.
Just describe your health-related question or problem, visualise the symptoms if you want and our medical team will get in contact with you within minutes.
The online visit is exactly like a regular consultation with a doctor – our doctors and nurses will help you understand the root causes of the health problem and find a solution through a conversation.
There is no limit to how many online visits you can have in a month. They are included in your subscription.
89% of all the medical issues our doctors dealt with during the past 10 months, were solved online.
Open a sick leave on the same day
If you or your child is sick, you can open a sick leave via online appointment. You can do this straight through your laptop, mobile or other devices during the same day, without having to travel or wait in long queues. However, please bear in mind that the initial sick leave can be opened for up to 3 days. If you need to prolong the sick leave, we may ask you to come for a second online consultation.
There is no additional fee for opening a sick leave, it is included in your subscription.
Prescription drugs
You can get prescription drugs through your online visit provided the medication is a medically suitable treatment for your health matter. Issuing prescription drugs includes both issuing first-time prescriptions and renewing existing ones.
Issuing prescription drugs requires the medical approval of our professional. Therefore, our specialist will have a conversation with you and, based on that, decide if to issue or renew the prescription. Before issuing the drug, our medical staff may invite you to a physical checkup or refer you to an analysis/examination to be sure the requested drug is the best option to solve your health-related problem.*
Please bear in mind that during an online visit, we do not issue narcotic or psychotropic drugs. You’ll need to come to a physical checkup or see a specialist doctor for that.*
There is no additional fee for issuing and prolonging prescription drugs. This is included in your subscription.
*Physical checkups & analysis/examinations are currently not available in Finland.
Unlimited use for just €11.90 a month!
Discover our all-inclusive primary healthcare package.
Pre-travel online medical consultation
It is helpful and good practice to know certain information about the new country you are planning to travel to. New territory comes with new dangers you might not always know to look out for.
- Are vaccines needed?
- What kind of medications should I take with me?
- What to look out for in terms of health?
These are all questions that will get answered by a medical doctor during a pre-travel online medical consultation, so you are not left wondering or having to turn to google. This type of consultation offers a secure source of info that you can trust.
It allows you to gain the necessary knowledge about how and what to prepare ahead of time for your trip, so when problems occur, solutions are already set up.
