Detailed Insight: Salu’s Package Overview
Salu’s Monthly and Annual healthcare packages offer a comprehensive range of services to cater to your needs. Both packages include online & offline consultations with our multilingual medical team, available seven days a week, and managing sick leave, prescription renewals, and more.
The Annual package stands out with extra perks, such as discounted pricing and exclusive add-on services, making it an even more attractive option for long-term healthcare management.
You can find a detailed list of services for both packages on the following page.
Online consultations
Whenever you have a health concern or question, you can contact our medical personnel through the Salu web platform.
Describe your concern or ask your question in the chat window, optionally add an illustrative photo of the problem, and our personnel will respond to you within an average of 30 minutes.
You can confidently turn to Salu’s medical personnel whenever you or your underage child have a health concern.
To review the list of services offered during online consultations, please see the “Online Consultation” table.
Medical procedures
If during an online consultation, Salu’s medical personnel sees the need for a physical examination, they may refer you or your family member to a physical consultation at one of Salu’s partner clinics.
Generally, the physical examination takes place within a few working days of the initial online consultation.
It’s worth noting that medical procedures, including physical consultations, are covered under your Salu subscription when recommended by our medical personnel. However, if such procedures are advised by an external party, such as a doctor from a partner clinic, they will not be included within Salu’s subscription.
To learn about the services offered during physical consultations, see the “Physical procedures” table.
Our selection of analyses
Ordering analyses require a referral by a Salu doctor. Like other medical concerns, the analysis process starts with an online consultation.
If Salu nurses/doctors see a need for additional analyses, they may either directly refer you for the analyses or call you or your family member for a physical appointment at a Salu partner clinic.
Analysis results usually arrive within two business days, after which we recommend that you return to the Salu platform to discuss your analysis results and next steps with our medical personnel.
It’s important to note that the Salu subscription covers analyses ordered by our medical personnel. However, if analyses are suggested by an external source, such as a doctor from a partner clinic, they will not be covered under Salu’s subscription.
Please see the “Analyses” table to view the analyses in the Salu package.
Healthcare services available for an additional fee
The Salu package includes most of the primary healthcare services that are needed. However, there may be situations where additional health tests, certificates, or procedures are required, which are not included in our extensive package.
For this purpose, we have collaborated with our partners to develop a list of services that we can offer for an additional fee outside the Salu package.
To order these services, all you need to do is start a conversation with a Salu healthcare professional. During the consultation, we can also confirm the exact price of the service.
To learn about the paid services available, please refer to the “Paid Services” table.
Important information
- All costs associated with medical services that are not listed on this page but that you wish to receive through Salu must be covered financially by you at our partner clinic.
- We’ve partnered with top clinics in Finland, including Synlab, known for a wide range of tests and analyses, as well as Mehiläinen, a prominent hub for general practitioner services.
- You can access in-person services at our partner clinics if our medical team recommends a physical appointment or laboratory test following an online consultation,
- If you have questions about what is or is not included in the price of the Salu package, you can always start a conversation with our medical staff to clarify the matter.