Services

What Salu is all about

Our Salu medical team is at your service 7 days a week, including weekends, to address any health concerns. Typically, you can expect an online consultation with a medical professional within 30 minutes from the moment you describe your issue. Should the need arise, we are available for in-person consultations at our partner clinics.

Starting at a mere €22.90 monthly, we offer two subscription packages to cater to your needs. Continue reading this page to get acquainted with our services.

When should you turn to Salu doctors?

You can contact the Salu medical team 7 days a week (including weekends) for any health concerns. On average, online consultation with a medical professional will take place within 30 minutes from the moment you describe your problem. We can physically meet you at one of our partner clinics if necessary.

We can help you or your underage children if the concern is cold illnesses (runny nose, cough, fever, flu symptoms), child sickness (feeling unwell, vomiting, fever), abdominal or digestive problems (pain in the abdomen, diarrhea, vomiting), allergy symptoms (itching, runny nose, sneezing, red eyes), skin problems (rash, acne, other skin irritations), insect bites (such as tick bites), problems with vision or hearing (conjunctivitis, ear pain, decreased hearing) if you need an initial assessment of mental health (initial advice and referral to a specialist) or other signs of illness.

Importantly, our subscription packages automatically extend their coverage to your entire family, ensuring that everyone receives the care they deserve.

Everything starts online

Whenever you or your family member has a health problem or question, the journey starts with an online medical consultation with our medical professional.

Just describe your health-related question or problem, visualise the symptoms if you want, and our medical team will get in contact with you within minutes.

The online visit is exactly like a regular consultation with a doctor – our doctors and nurses will help you understand the root causes of the health problem and find a solution through a conversation.

90% of all the medical issues our doctors dealt with during the past 12 months, were solved online.

ingmar
Dr Ingmar Lindstörm
Chief Medical Officer at Salu

Physical checkups and examinations

If, during the online visit, our medical staff sees that your health-related problem requires a physical examination, they will book an appointment in our network of clinics in Spain. Each physical appointment’s cost will vary based on the chosen package. See the packages here.

If you need to visit a clinic not included in our network or your visit was not booked through our online appointment, this will come at an additional cost.

In-patient medical care

You may sometimes be required to stay in a hospital or clinic. Our medical staff can consult you if and when this is required. However, please bear in mind that in-patient medical care is outside the scope of our services and will be done at an additional cost.

Prescription drugs

You can get prescription drugs through your online visit provided the medication is a medically suitable treatment for your health matter. Issuing prescription drugs includes both issuing first-time prescriptions and renewing existing ones.

Issuing prescription drugs requires the medical approval of our professional. Therefore, our specialist will have a conversation with you and, based on that, decide if to issue or renew the prescription. Before issuing the drug, our medical staff may invite you to a physical checkup or refer you to an analysis/examination to be sure the requested drug is the best option to solve your health-related problem.

Please bear in mind that during an online visit we do not issue narcotic or psychotropic drugs. You’ll need to come to a physical checkup or see a specialist doctor for that.

There is no additional fee for issuing and prolonging prescription drugs. This is included in your subscription.

Comprehensive care for your whole family

At Salu, we understand that health matters extend beyond individual needs. Whether it’s you, your partner, or one of your children in need of assistance, our subscription packages automatically provide coverage for your entire family. From medical consultations to expert advice, our services ensure that every member of your family receives the care and attention they require.

With Salu, there’s no need to worry about separate subscriptions or limited access. We are dedicated to simplifying healthcare for your household, offering peace of mind knowing that everyone is supported, no matter the situation. Your family’s well-being is our priority, and our inclusive approach reflects that commitment.

Pre-travel online medical consultation

It is helpful and good practice to know certain information about the new country you are planning to travel to. New territory comes with new dangers you might not always know to look out for.

  • Are vaccines needed?
  • What kind of medications should I take with me?
  • What to look out for in terms of health?

These are all questions that will get answered by our medical team during a pre-travel online medical consultation, so you are not left wondering or having to turn to google. This type of consultation offers a secure source of info that you can trust.

It allows you to gain the necessary knowledge about how and what to prepare ahead of time for your trip, so when problems occur, solutions are already set up.

Health-related documentation

We can arrange the documentation for you if you need health-related documentation (for example, for your employer or school or for a driving test).

Issuing a health certificate usually requires some procedures and tests that are not considered part of a local clinic’s routine services in Spain. Therefore, an additional fee must be paid for issuing health certificates. The exact fee will be determined during the consultation.

Our Partner Clinics

We are proud to collaborate with leading clinics in Spain, including IMS Medical and Quirónsalud, both renowned for their commitment to excellence in healthcare services.

IMS Medical

IMS Medical is a trusted name in the healthcare industry. With a dedication to providing top-quality medical services, IMS Medical’s mission is to ensure the well-being of its patients. Their expertise covers a wide range of medical specialties, and they are known for their unwavering commitment to patient care.

Quirónsalud

Quirónsalud is a prominent healthcare provider in Spain. With a strong reputation for delivering comprehensive medical services, Quirónsalud has become a cornerstone of healthcare excellence. Their extensive network of healthcare professionals and modern facilities is dedicated to meeting the diverse healthcare needs of patients in Spain.

Meet some of the key figures from our medical team. With them, you are in good hands.

doc ingmar

Dr Ingmar Lindström

Chief Medical Officer
22Years of experience
198Reviews on Salu
doc maria

Dr Maria Pintsaar

Family Physician
12Years of experience
419Reviews on Salu
doc jekaterina

Jekaterina Morina

Nursing Team Lead
13Years of experience
341Reviews on Salu

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